Customer Service

Mansour Paving (Aust) Pty Ltd. truly values the importance of customer service at all levels of our business, and is committed to helping our customers successfully develop the paving project they desire.

Here is a brief outline to explain the general process involved when you want to enquire about our services.

Residential Customers

• Please contact us
• We will organise a time to come and see you in order to take a look at the job, where we will offer you some free consultation, ideas and advice, and will also explain what you need to know about laying pavers properly.
• We can also advise you on what to do and explain the different options available.
• Will provide you with an accurate and competitive obligation free quote.
• If the project/job goes ahead, we will complete it in the most efficient time possible and with the highest degree of quality and professionalism.
• Will guarantee after sales service and will gladly rectify any problem freely, if something was to occur due to possible ground movement and the likes. This is something that our professional advice and service will help prevent.

For any peculiar requirements, please contact us, we are more than happy to help you in any way we can.

Builders/Tenders

• Offcourse, we are always available to offer our free consultation and advice.

• However most often, builders know what they require, based on specific pre-planed needs. We will perfectly accommodate for all needs and plans.

• Please contact us to discuss the work or submit the plans/drawings to us directly.
• We will evaluate, measure and price the project/job in an accurate manner, independent of the the project size.
• We will submit an obligation free quote for your consideration, including a completion time frame.
• Can provide additional services based on the number of projects you have available and the likes - Please see our Builder Services.